Liv — The AI Companion
She is not a chatbot. She is a warm, street-smart, proudly South African AI who lives inside Eliva. She has a face, a personality, and a memory. She is always on your side.
Contextual AI chat
Liv knows your history, goals, family, budget, and health conditions — and uses all of it in every response.
Streaming responses
Token-by-token, feels instant even on 3G. No waiting for a full answer.
Conversation memory
Full history stored and referenced. She remembers what you told her last week.
Proactive nudges
Liv texts you — you don't always have to text her. Payday tomorrow? She already built your basket.
Payday basket generation
Detect payday, auto-build the full month basket optimised for your budget and family.
Meal planning by constraint
"R300, 4 people, halaal, no nuts" → full week of meals in seconds.
Recipe-to-basket
Any recipe becomes a shoppable basket instantly.
Budget distribution advice
"You have R4,200. Here is how I would spread it across the month."
Price prediction warnings
"Tomatoes spike every June. Buy now while Shoprite has them at R18."
Emergency budget mode
"I have R50 until Friday." Liv solves it calmly. Always a solution. Never panic.
Family profile awareness
Knows each family member's dietary needs and adjusts every suggestion accordingly.
Savings celebration
"Sho! R623 under budget this month. That's a new pair of shoes."
SA food cultural knowledge
Umngqusho, chakalaka, kota, braai, amasi, morogo — baked into her DNA.
Load shedding awareness
Knows your Eskom stage and area schedule. Adds candles and long-life milk before Stage 2 hits.
Voice mode
Talk to Liv, she talks back. WhatsApp-style voice notes. (Phase 4)
WhatsApp integration
Liv inside WhatsApp for users who don't open apps. (Phase 5)
Multi-language support
Zulu, Xhosa, Afrikaans responses. (Phase 5)
Health Engine
Real nutritional intelligence. Not vague "eat less sugar" advice. Actual dietary compliance tracking, clinical-grade scoring, and health storytelling that makes people feel seen and capable.
※ Nutritional information is educational and for informational purposes only. Always consult a qualified healthcare professional for medical advice.
Real health scoring
Per-product, per-basket, based on actual nutritional data — not guesses.
Nutri-Score integration
Global A-E grade per product using Open Food Facts data.
12 dietary profiles
Halaal, Diabetic-friendly, Keto, Plant-based, Vegetarian, Heart health, High protein, Low sodium, Gluten-free, Pregnancy, Kids, Elderly.
Dietary conflict detection
Automatic alert when a basket item violates your profile — before checkout.
Smart swaps
"This biscuit scores red. Here is a halaal alternative that scores green and costs R3 less."
Health score history
90-day trend per user, weekly comparison.
Dietary compliance percentage
"87% of your basket is diabetic-friendly." Always visible on your home screen.
Health goals progress
Set a goal — lower cholesterol, build muscle, manage weight. Liv tracks it every week.
Chronic condition support
Hypertension, type 2 diabetes, PCOS — dietary guidance built in, with professional consultation recommended.
Food photo logging
Take a photo of any meal. Liv reads it, scores it nutritionally, and suggests improvements.
Barcode health check
Scan any product in any store. Instant nutritional score + cheaper alternatives.
Allergen detection
Automatic flagging of known allergens per family profile.
Pregnancy nutrition mode
Trimester-specific guidance, nutrient targets, supplement reminders.
Kids nutrition mode
Age-appropriate portions, school lunch planner.
Heart health mode
Sodium tracking, saturated fat guidance, cholesterol-friendly swaps.
Weekly health story
Every Monday, Liv narrates your week — what you ate, how it scored, one improvement.
Health report export
PDF health summary for GP visits. (Phase 4)
Shopping Intelligence
Live price data across every major SA retailer. The ability to walk into any store with Liv in your ear, scanning products and knowing instantly if Shoprite has it R18 cheaper.
Live price data
Daily sync across Shoprite, Pick n Pay, Checkers, and Woolworths.
Cross-store comparison
All 4 stores side by side. Cheapest always shown first.
Basket optimisation
"Switch 3 items to Shoprite, save R187 on your weekly shop."
Price history
90-day price trend per product. Spot when something is actually on sale vs just relabelled.
Price alerts
Set a target price on any item. Liv notifies you the moment it drops.
Deal detection
Automatic detection of unusual price drops across the full catalogue.
Smart basket building
Describe what you need in plain language. Liv builds the basket.
10,000+ SA products
Full catalogue with barcodes, images, and nutritional data.
Barcode scanner
Scan any product in-store. Instant price comparison across all 4 stores.
Unit price normalisation
"Shoprite 700g bread is R2.30/100g vs Pick n Pay 800g at R2.01/100g."
Seasonal price awareness
Tomatoes in winter, braai meat in December — Liv knows and warns you.
Load shedding card
Live Eskom stage for your area. Long-life milk and candles auto-added when Stage 2+ hits.
Recurring basket
Set weekly or monthly auto-order with your staple items.
Basket templates
Save as "Payday basket", "Kids snack run", "Braai Saturday".
Shared basket
Family members add to the same basket in real time.
Delivery + In-Store
Eliva's own fleet of vetted personal shoppers who physically buy your Liv-optimised basket at the cheapest store and deliver it to your door. No third-party dependency. Eliva owns the last mile.
Personal shopper delivery
A vetted Eliva shopper physically buys your basket at the cheapest store and delivers to your door.
Real-time delivery tracking
Live map from store to door. Liv keeps you updated throughout.
Estimated delivery time
Shown before you confirm — based on store distance, basket size, and shopper availability.
Shopper matching
Nearest vetted shopper assigned automatically, with rating and photo shown.
Full cost transparency
Basket subtotal, service fee, and delivery fee shown clearly before confirmation. No surprises.
In-store mode
GPS detects you're near a store. High-contrast, one-hand interface activates automatically.
In-store barcode scan
Walk the aisle, scan any product, instant health score + cheaper alternative nearby.
In-store budget tracker
Running total as you scan. Alert when approaching your budget.
Price discrepancy reporting
"This scanned as R45.99 but the shelf says R38.99." Report it instantly.
Professional Marketplace
Real qualified SA dieticians and clinical nutritionists available inside the app. Free 15-minute consultations that convert to paid sessions. Eliva takes 15%. The user gets clinical expertise without a medical aid.
Dietician directory
SA-registered dieticians and clinical nutritionists listed, verified, and bookable.
HPCSA verification
Every professional verified against the Health Professions Council SA register.
Free 15-minute consult
Gateway consultation — no commitment, no card required.
Paid session booking
30-min and 60-min sessions booked and paid inside the app.
Video consultation
HD video call inside Eliva. No external app needed.
Session notes
Liv summarises the consultation and adds key recommendations to your profile.
Pro panel access
The dietician sees your full basket history, health scores, and dietary compliance before the session (with your consent).
Commission engine
85% to the professional, 15% to Eliva, automated via PayFast.
Liv-to-pro escalation
Liv detects patterns that need clinical attention and offers to book a session.
Prescription tracking
Professionals add dietary prescriptions that Liv enforces in basket scoring.
Specialisation tags
Diabetes management, pregnancy nutrition, sports nutrition, paediatric, bariatric.
Life Planning
Eliva is not just about this week's shop. It knows your Ramadan, your payday, your kid's school lunches, and your savings goals. It plans ahead so you don't have to.
Monthly budget planner
How to spread your money across the month intelligently.
Payday planner
Enter payday amount → Eliva builds the full month plan.
Family profiles
Separate dietary and preference profiles for each family member.
School lunch planner
Weekly lunch plan per child, automatically added to basket.
Weekly meal planner
Full week planned, ingredient lists combined, quantities calculated.
Leftover intelligence
"You have half an onion, some chicken, and rice. Here are 3 dinners."
Pantry tracker
Log what you have at home. Liv shops only for what you're missing.
Life events awareness
Ramadan, Christmas, Easter, Heritage Day braai, Eid — Liv plans ahead for every one.
Cultural calendar
SA public holidays mapped to food planning.
Savings goals
"I want to save R5,000 by December." Liv adjusts the grocery budget accordingly.
Savings streaks
"8 weeks under budget. Your best streak yet."